There are many regulations that have been applied to telemarketers that can help you protect your phone privacy, and stop unwanted calls. Most of these laws were put into place when the Telephone Consumer Protection Act was established by the Federal Communications Commission (FCC) in 1991.
Some of the laws that apply to telemarketers are as follows. Telemarketing firms…
– Can only call between the hours of 8 am and 9 pm.
– May contact you if they have an established business relationship (EBR) with you (I.E. you bought a product or service from the company within the past 18 months, and also includes if you made an inquiry with an organization).
– Must keep a company-specific do not call list. Phone consumers who wish to be placed on this list and request that the telemarketer do so, must be granted this privilege, and the consumer is not to be called back – usually for a period of 5 years. This also applies to companies with whom you have an EBR. Note: Affiliates of EBRs are permitted to contact you if they sell something related to your initial purchase, and you will be required to make the do not call request to each of these companies, because simply telling one does not stop them all.
– Are not permitted to send junk faxes unless given express permission by recipient.
– Cannot use a recorded voice message unless authorized by the call recipient.
– That use autodialers are banned from calling cellular phones.
– Must leave their name, the name of their company, the nature of the call, and a number that can be called back if they choose to leave a message on your voice mail or answering machine.
What happens if a telemarketer breaks the law? You can file an official compliant with the FCC or the Federal Trade Commission (FTC) if you are registered with the National Do Not Call Registry. The complaint will be looked into, and it will be decided if the matter should be pursued legally. If legal action is taken, the telemarketing firm can face a hefty lawsuit. In addition, you should keep in mind